Privacy policy
Last Updated: January 6th, 2026
At Enivel3D, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our Big Cartel shop.
1. Information We Collect
When you visit our shop, we may collect the following types of information:
Personal Information:
When you place an order, we collect your name, email address, shipping address, and payment details to process and fulfill your purchase.
Device Information:
We automatically receive data about your device, such as your IP address, browser type, and operating system, to help us improve our website and shopping experience.
Communication Information:
If you contact us through email or messages, we collect your contact details and any information you share with us to respond to your inquiries.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders, including shipping and confirmation emails
- Communicate with you about your order or customer service requests
- Improve our products, services, and website experience
- Comply with any legal obligations
3. Sharing Your Information
We respect your privacy and never sell or rent your personal information.
However, we may share limited information with trusted third parties only when necessary, such as:
- Payment processors (to securely handle your transactions)
- Shipping providers (to deliver your order)
- Big Cartel and analytics tools (to operate and improve our online store)
- Each third party is required to keep your information secure and use it only for the specific purpose of fulfilling your order or improving service.
4. Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our shop.
You can choose to disable cookies through your browser settings, but some parts of our site may not function properly without them.
5. Data Retention
We keep your order information only as long as necessary to:
- Complete your order
- Maintain accurate business and tax records
- Resolve any disputes or comply with legal obligations
- When your data is no longer needed, it is securely deleted.
6. Your Rights
Depending on your location, you may have the right to:
- Request a copy of the personal data we hold about you
- Ask for your information to be corrected or deleted
- Object to or limit how we use your information
- To make a request, contact us using the email listed below.
7. Security
We take data protection seriously and use appropriate measures to protect your personal information from unauthorized access, loss, or misuse.
However, please note that no online transmission is 100% secure, and we cannot guarantee absolute protection.
8. Children’s Privacy
Our website is not intended for individuals under the age of 13, and we do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Updates will be posted on this page with the revised date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Enivel3D
Website: Contact | Enivel3D